Why Customers Get Frustrated with Restaurant Menus - And How to Fix It #3336084 (License: Personal Use)

The illustration shows a young customer with a puzzled expression, holding an open menu labeled “MENU” in bold letters, seated at a minimalist red table with a single glass of water-symbolizing indecision or dissatisfaction. His furrowed brow and neutral posture convey the common emotional response to confusing, overly complex, or poorly organized restaurant menus. This visual metaphor highlights the importance of user-centered menu design in hospitality.

Used on UX blog posts, restaurant consulting pages, or food service training materials to illustrate menu usability issues; targets restaurateurs, designers, and hospitality students seeking to improve customer experience and reduce order abandonment.